Next Generation Call Handling
A total conversation solution.
Introducing MEVO(+), a fail-safe route for NG 9-1-1 calls. This state-of-the-art system integrates into Next Generation Core platforms and provides disaster recovery and backup solutions. With MEVO(+), 9-1-1 call completion is ensured and can accommodate the full breadth of text solutions, location tracking and more.
WHAT IS MEVO(+)?
MEVO is a call-handling software specifically engineered for 9-1-1 operations. The “plus” or (+) is the addition of the cutting-edge capabilities when the software is deployed through the Hamilton IP Phone – MEVO(+). Redundant, resilient and reliable, the platform is first in its class for maintaining premium operational standards and launching 9-1-1 service into the next generation.
HOW IT WORKS
CAPABILITIES
The MEVO(+) solution is designed to meet 99.999% availability while ensuring call quality meets performance standards. As part of Next Generation Core Services, this system also provides an enhances level of 9-1-1 functionality critical to PSAP operations. These features include a customizable display, touchscreen capabilities, rebid, call history and much more. Whether this service is the primary or ancillary system, this allows for dispatcher full functionality, secure disaster recovery and industry-standard continuity of operations.
Other core features include:
- Secure failover and/or overflow solution
- IP Protocol based phone
- Delivery of all classes of calls
- Portable use (if needed)
- Automatic Location Information (ALI)
- Rebidding, touchscreen, customizable dashboard
- Full text TO and FROM 9-1-1
- Real-Time Text (RTT) capabilities
- And more
As a call handling solution, MEVO(+) may be used to complement the existing equipment and software already deployed in your PSAP. The device displays the vital information needed by the dispatcher to handle 9-1-1 calls while service as a unique and secure failover solution.
MEVO(+) is a Next Gen solution and is ready for implementation today!
Ready to see how it works?