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Latest News2019-09-17T16:19:31-05:00
2302, 2022

Phishing E-Mails: 5 Things You Need to Know

By |February 23rd, 2022|Categories: Headlines|Tags: , , , , , , , |

Rob Leonard Hamilton Information Security Manager, Robert Leonard, shares helpful tips on recognizing common phishing e-mail threats. With many teams now doing more remote work than they had in the past, there has also been an increase of regular email action and potentially hazardous messages hitting inboxes. Specifically, phishing attacks. Not long ago, phishing was primarily aimed at the consumer market, and malware was considered the biggest threat [...]

1507, 2020

Cybersecurity: NG 9-1-1 Best Practices & Case Studies | Webinar

By |July 15th, 2020|Categories: Headlines, Uncategorized|Tags: , , , , , , , , |

Uptime and availability are of vital importance to 9-1-1. Understanding the threats and potential hazards targeting a PSAP network are only half the battle. Aligning the technology and infrastructure to support and secure call-handling and Next Generation operational initiatives needs to be considered. But what does that look like on a practical level? Earlier this spring, Hamilton NG911 hosted a webinar in partnership with APCO International designed to help the [...]

906, 2020

Next Gen Call-Handling

By |June 9th, 2020|Categories: Headlines|Tags: |

As more Public Safety Answering Points (PSAPs) implement Next Generation 9-1-1 systems, innovative technology is needed to enhance continuity of operations, disaster recovery and more. To better accommodate all the changes the new IP infrastructure brings, an innovative, up-to-date call-handling solution is needed. Introducing MEVO(+), a fail-safe route for NG 9-1-1 calls. This state-of-the-art system integrates into Next Generation Core platforms and Legacy systems in providing disaster recovery and backup [...]

2402, 2020

Text Solutions: Know the Difference and What They Mean for NG 9-1-1

By |February 24th, 2020|Categories: Headlines|

When it comes to communication with 9-1-1, there are important distinctions to be made about the variety of accessible text options.  Text communication has been an area of expertise for Hamilton® for decades and serves as a key component of the Next Generation (NG) solutions they offer. Text messaging is the most used data service in the world.  As technology, and the reliance on mobile devices grows, publicly provided [...]

801, 2020

Planning for the Unplanned in NG 9-1-1 | Webinar

By |January 8th, 2020|Categories: Headlines|

How do we know we’re fully prepared? When it comes to 9-1-1 every second counts.  Ensuring maximum uptime and call-handling capabilities are vital to a public safety operation.  But with Next Generation 9-1-1 implementation across the country, there are new challenges to be mindful of regarding your operation. That’s why we believe in helping you prepare. We recently hosted an online discussion on this very topic illustrating what incident [...]

2309, 2019

Cybersecurity & RTT Panels – Hamilton NG911 at APCO 2019

By |September 23rd, 2019|Categories: Headlines|

APCO 2019, the largest public safety conference in the U.S., was another successful opportunity to celebrate the industry and help move the conversation forward on NG 9-1-1.  Hosted at the Baltimore Convention Center in Baltimore, MD, Hamilton NG911 featured presenters and roundtable discussions on Real-Time Text, cyber security and what they mean for the future of 9-1-1 services. Watch the panels featuring Hamilton NG911 below. Cyber [...]

1109, 2019

What to do with Increased “Silent Calls” at PSAPs?

By |September 11th, 2019|Categories: Headlines|

A new development for Public Safety Answering Points (PSAPs) has surfaced and, with it, an important mandate.  As more and more Legacy systems are upgraded to Next Generation an influx of innovative solutions have entered the marketplace.  Some designed for PSAPs, others for the general public—but few share the same timeline of implementation.  Such is the case with Real-Time Text (RTT). THE ISSUE The occurrence of silent, open-line calls [...]

2607, 2019

Hamilton NG911 Joins iCERT Industry Council

By |July 26th, 2019|Categories: Headlines|

Telecommunications Company expands Next Generation 9-1-1 focus through strategic collaboration with industry-leading organization.   July 24, 2019, Aurora, Neb. — Hamilton NG911, Inc., is pleased to announce its membership with the Industry Council for Emergency Response Technologies (iCERT), an organization that brings together leading companies involved in emergency communications and response technology. Hamilton NG911 was recognized as one of the newest members of the council during the NENA iCERT reception [...]

3105, 2019


By |May 31st, 2019|Categories: Headlines|

Accessibility is critical; especially for individuals who are deaf, hard of hearing, deaf/blind or have difficulty speaking.  That is why, in the arena of public safety, accessibility for all remains at the forefront of the conversation.  One of the most important questions to answer remains: What does Next Generation 9-1-1 (NG 9-1-1) look like operationally for individuals with communication accessibility needs? Recently, Hamilton NG911 was featured on a video [...]

1505, 2019


By |May 15th, 2019|Categories: Headlines|

Last October, Hamilton NG911 was in Washington D.C. to speak on a key topic facing the public safety sector. The NG911 Institute hosted a Lunch and Learn on the issue of cyber security for PSAPs and 9-1-1 services.  Discussion lead by a panel of industry experts, government appointed officials and innovative tech companies covered a wide-range of points from legacy system drawbacks, IP-Network vulnerabilities and the stronger security infrastructure [...]

105, 2019


By |May 1st, 2019|Categories: Headlines|

Hamilton NG911 provided a featured tech demo at the NG911 Technology Showcase in Washington D.C. February. Hosted by the NG911 Institute, Hamilton took the stage to demonstrate an innovative new device designed for Real-Time Text (RTT) capabilities. Lead by Toni Dunne, ENP, Hamilton NG911 National Account Manager, and Jeff Knighton, Hamilton Innovations President, the Hamilton IP Phone was introduced to the public safety sector for the first time. This device [...]

1104, 2019

Thank you!

By |April 11th, 2019|Categories: E-Mail Message|

A career dedicated to emergency response, safety, security and public well-being is among the most admirable. So, thank you, for making our state and communities stronger. For the unyielding dedication to the betterment of our communities and for answering the call—we salute you! #ThankYou911

1104, 2019

Within the Trenches Podcast

By |April 11th, 2019|Categories: E-Mail Message|

Ricardo Martinez II is a storyteller.  As a former 9-1-1 dispatcher, he’s taken his passion for the industry and created this engaging podcast.  It features interviews and stories from those on the front-lines of 9-1-1 call-taking.  He’s amplifying the voices of the dedicated. #IAm911

1104, 2019

Thank You Nebraska PSAPs

By |April 11th, 2019|Categories: E-Mail Message|

Last month, Nebraska suffered its worst flooding crisis since 1950.  Homes were lost, farms irreparably damaged, roads closed and fractured throughout the eastern part of the state. Dispatchers in that region have been going above and beyond to service the area and their struggling citizens.  These folks have put public safety first. For Nebraska, it is a season of perseverance despite the devastation, and it wouldn’t be possible without [...]

1104, 2019

NG 9-1-1 Now

By |April 11th, 2019|Categories: E-Mail Message|

In effort to expand awareness to the vital needs NGCS meets, Hamilton NG911 collaborated with the National Emergency Numbers Association (NENA) on an educational video project.  As a featured industry leader, Toni Dunne, ENP, Hamilton NG911 National Account Manager, issues the statement, “The time for NG 9-1-1 is now.” #NG911

1104, 2019

National Public Safety Telecommunicators Week

By |April 11th, 2019|Categories: E-Mail Message|

The second week of April brings special meaning. It marks a time to recognize the invaluable service the public safety community provides.  This week, we’ll be taking time each day to honor and spotlight dedicated individuals whose efforts have made a significant impact in their communities and the industry. Join us as we celebrate National Telecommunicator Week! #ThankYou911

1312, 2018

Thank You for Strengthening Our Communities!

By |December 13th, 2018|Categories: E-Mail Message|

To those in the public safety sector, In the spirit of the season, we wanted to simply say: THANK YOU! We truly appreciate the dedication and quality of service you bring to the state of Montana. Thank you for making our communities stronger. All the best, – The Hamilton NG911 Team

409, 2018

WHITEPAPER – Enhancing 9-1-1 Communication Accessibility with Real-Time Text

By |September 4th, 2018|Categories: E-Mail Message|

Next Generation 9-1-1 is coming soon and will bring innovative features enhancing public safety. One of the core features of NG 9-1-1 is the ability to allow multimedia communications to reach local Public Safety Answering Points, including Real-Time Text (RTT). This groundbreaking technology unleashes greater potential for the public safety industry. RTT allows emergency communication services to align with the most common correspondence methods through digital and mobile [...]

611, 2017

Real Time Text to 9-1-1 is Here

By |November 6th, 2017|Categories: Headlines|

Advancements in Communications Accessibility Become a Reality New communications accessibility options through Real Time Text (RTT) will soon be a daily reality for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking.  In a recent order from the Federal Communications Commission (FCC), RTT has been approved as an acceptable alternative to TTY technology for wireless carriers. RTT technology allows consumers to simultaneously send and receive text characters [...]

709, 2017

Hamilton to Provide Next Generation 911 Services

By |September 7th, 2017|Categories: Headlines|

Leading Telecommunications Company announces plans to expand its service offerings to deliver critical 911 services. September 5th, 2017, Aurora, Neb. —Hamilton Telecommunications, a leading telecommunications and technology service provider, is excited to announce that it has recently launched a new business line that will deliver Next Generation 911 (NG911) services. Hamilton NG911, Inc. is the most recent addition to the company’s diverse service offerings and is a reflection of its [...]

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