Accessibility is critical; especially for individuals who are deaf, hard of hearing, deaf/blind or have difficulty speaking. That is why, in the arena of public safety, accessibility for all remains at the forefront of the conversation. One of the most important questions to answer remains:
What does Next Generation 9-1-1 (NG 9-1-1) look like operationally for individuals with communication accessibility needs?
Recently, Hamilton NG911 was featured on a video panel hosted by The NG911 Institute in effort to answer that pressing question. Toni Dunne, ENP, Hamilton NG911 National Account Manager, served as a feature expert on 9-1-1 accessibility and forthcoming innovative solutions for the service.
The panel discussed key 9-1-1 Accessibility Challenges and Opportunities, including:
- Americans with Disabilities Act (ADA) Specifics
- Text Telephone (TTY) Capabilities and Limitations
- Growing Importance of Text to 9-1-1 and Real-Time Text (RTT)
- Location Tracking
- And more
The above video features the full panel conversation.
Accessibility for all is especially important as the industry moves closer to NG 9-1-1 implementation. That is why Hamilton is working so closely with other industry leaders and organizations to collaborate on perfecting the best solutions for universal 9-1-1 accessibility.