Accessibility is critical; especially for individuals who are deaf, hard of hearing, deaf/blind or have difficulty speaking. That is why, in the arena of public safety, accessibility for all remains at the forefront of the conversation. One of the most important questions to answer remains: What does Next Generation 9-1-1 (NG 9-1-1) look like operationally for individuals with communication accessibility needs? Recently, Hamilton NG911 was featured on a video panel hosted by The NG911 Institute in effort to answer that pressing question. Toni Dunne, ENP, Hamilton NG911 National Account Manager, served as a feature expert on 9-1-1 accessibility and forthcoming [...]
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Last October, Hamilton NG911 was in Washington D.C. to speak on a key topic facing the public safety sector. The NG911 Institute hosted a Lunch and Learn on the issue of cyber security for PSAPs and 9-1-1 services. Discussion lead by a panel of industry experts, government appointed officials and innovative tech companies covered a wide-range of points from legacy system drawbacks, IP-Network vulnerabilities and the stronger security infrastructure NG 9-1-1 provides. Robert Leonard, Hamilton NG911 Information Security Manager, was a featured panelist and shared unique expertise on the future of cyber / network security for 9-1-1. The above video [...]
Hamilton NG911 provided a featured tech demo at the NG911 Technology Showcase in Washington D.C. February. Hosted by the NG911 Institute, Hamilton took the stage to demonstrate an innovative new device designed for Real-Time Text (RTT) capabilities. Lead by Toni Dunne, ENP, Hamilton NG911 National Account Manager, and Jeff Knighton, Hamilton Innovations President, the Hamilton IP Phone was introduced to the public safety sector for the first time. This device is the first of its kind with call handling and real-Time Text correspondence. Powered by INdigital and delivered by Hamilton, this innovative tool equips the public safety sector with the [...]
A career dedicated to emergency response, safety, security and public well-being is among the most admirable. So, thank you, for making our state and communities stronger. For the unyielding dedication to the betterment of our communities and for answering the call—we salute you! #ThankYou911
Ricardo Martinez II is a storyteller. As a former 9-1-1 dispatcher, he’s taken his passion for the industry and created this engaging podcast. It features interviews and stories from those on the front-lines of 9-1-1 call-taking. He’s amplifying the voices of the dedicated. #IAm911
Last month, Nebraska suffered its worst flooding crisis since 1950. Homes were lost, farms irreparably damaged, roads closed and fractured throughout the eastern part of the state. Dispatchers in that region have been going above and beyond to service the area and their struggling citizens. These folks have put public safety first. For Nebraska, it is a season of perseverance despite the devastation, and it wouldn’t be possible without the local PSAPs and dedicated dispatchers. We salute you! #NebraskaStrong #ThankYou911
In effort to expand awareness to the vital needs NGCS meets, Hamilton NG911 collaborated with the National Emergency Numbers Association (NENA) on an educational video project. As a featured industry leader, Toni Dunne, ENP, Hamilton NG911 National Account Manager, issues the statement, “The time for NG 9-1-1 is now.” #NG911
The second week of April brings special meaning. It marks a time to recognize the invaluable service the public safety community provides. This week, we’ll be taking time each day to honor and spotlight dedicated individuals whose efforts have made a significant impact in their communities and the industry. Join us as we celebrate National Telecommunicator Week! #ThankYou911
To those in the public safety sector, In the spirit of the season, we wanted to simply say: THANK YOU! We truly appreciate the dedication and quality of service you bring to the state of Montana. Thank you for making our communities stronger. All the best, – The Hamilton NG911 Team
Next Generation 9-1-1 is coming soon and will bring innovative features enhancing public safety. One of the core features of NG 9-1-1 is the ability to allow multimedia communications to reach local Public Safety Answering Points, including Real-Time Text (RTT). This groundbreaking technology unleashes greater potential for the public safety industry. RTT allows emergency communication services to align with the most common correspondence methods through digital and mobile devices. We covered all the ins and outs of RTT benefits, implementation, timeline and more in our White Paper: "Enhancing 9-1-1 Communication Accessibility with Real-Time Text" Click the link to download [...]