Next Generation 9-1-1 (NG911) provides PSAPs with the most accurate information about the emergency situation, allowing first responders to do their job more efficiently, respond faster, and save lives.
EMERGENCY SERVICES IP NETWORK (ESInet)
A PSAP must be served by a NENA i3 compliant ESInet to be capable of relaying video, text, medical data, photos, alarm signals and more.
A TRUSTED SOLUTION
Your ESInet operates in a cloud-based environment where each critical component is managed on a redundant and secure connection. This ensures continuous flow of data communications without interruption of service or impact on performance.
VIRTUAL, SECURE AND RESILIENT
Deployed within a virtual infrastructure, core elements include the Emergency Call Routing Function (ECRF) and Emergency Services Routing Proxy (ESRP) which are protected within redundant secure data centers.
ALL INCLUSIVE
NG 9-1-1 will carry new technologies, including Voice over Internet Protocol (VoIP), video, photos, text and other multimedia data.
SCALABLE
Built to specifically meet your PSAP’s call handling needs.
Text to 9-1-1
An Emergency Services Platform
Texty™ allows a Public Safety Answering Point (PSAP) to receive non-voice(SMS) calls and provides the capability for outbound text to the caller. Texty™ provides the first step toward a Next Generation 9-1-1 solution.
Benefits:
- Receive text from all wireless carriers in one platform.
- Call takers have easy-to-use web interface for all text messaging to and from 9-1-1.
- One vendor to maintain your text needs.
- Audible and visual alerts for new text segments create a smooth work flow.
- Cloud-based service.
- Always up-to-date.
- Saves capital costs.
- Texty™ can integrate into almost any PSAP using any available screen space.
Call when you can—text if you can’t. The next generation of 9-1-1 is here.
Start using Texty™ to enhance service for your community. Ask us how HERE!
Read more on the NG 9-1-1 Project and find more resources HERE courtesy of NENA.